Refund policy

1. Exchanges
We accept exchanges within 7 days of delivery.

Conditions:
• The item must be unused and in perfect condition.
• It must include its original packaging.
• Proof of purchase is required.
• Gold-plated jewelry is not eligible for exchanges or returns due to the nature of the material and its personal use.

2. Returns
We do not offer refunds.
We offer store credit or exchanges for other products.

3. Sale Items
Sale or discounted items are not eligible for exchanges or returns.

4. Shipping Costs
The customer is responsible for the shipping costs for exchanges.

5. Damaged Products or Order Errors
If you receive a defective or incorrect product, please contact us within 48 hours of delivery.
We will replace it at no additional cost.