Frequently Asked Questions

What material is the jewelry made of?

We work with gold-plated pieces and also with stainless steel.

What is the difference between gold plating and stainless steel?

Gold plating is a metal base with a layer of gold, making it more delicate. Stainless steel is more durable and doesn't wear down easily.

Can the jewelry get wet?

Gold-plated pieces should not get wet. Stainless steel can come into contact with water without affecting its color.

Does the jewelry change color?

Gold plating can wear off over time, and it also depends on the pH of each person's skin. Stainless steel maintains its color for longer.

Is the jewelry hypoallergenic?

Stainless steel is usually suitable for sensitive skin. With gold plating, it can vary from person to person.

How long does the jewelry last?

It depends on the material and care. Stainless steel is more durable; Gold-plated jewelry requires more care to maintain its finish.

How should I care for my jewelry?

Avoid water, perfumes, and creams on your pieces. Store all your pieces in a dry place.

Do you ship?

Yes, we ship within the United States and Puerto Rico.

How long will it take for my order to arrive?

Delivery time depends on your location, generally between 4 and 6 business days.

Can I make exchanges or returns?

Yes, we accept exchanges under certain conditions.

How can I find my size?

You can consult our size guide or contact us.

How can I contact you?

You can message us on Instagram or email.